Customer Satisfaction

We would love your feedback!

In order to better serve our customers, we would greatly appreciate it if you would take a few moments to let us know how we are doing. What do you like about Neuse Realty, and in what areas do we need to improve?

What our customers are saying

Michael and Rosemary

Thank you, we were very pleased with the professionalism and the follow through that was given to us by Marcia…a true professional and in these crazy times made this a great experience….thanks.  You can count on us to recommend your Company and entire team.

Respectfully,

Michael & Rosemary

Dianna and John Palien

Kathy Sciorra was so wonderful to work with!! She made herself available whenever we came to town and helped us find a beautiful waterfront property so we can build our dream home! I would recommend Kathy to anyone. She is very knowledgeable of the New Bern area and a pleasure to work with.

Chann Phan

  Very satisfied, great team, very accommodating and knowledgeable, treated me like family. Highly recommend

Christine Kelly

Marcia was wonderful to work with.
We would recommend her to anyone going through the buying or selling process.

Paula and Steve Mink

  Margie Dunn – you have been an angel to us with all the help you have provided purchasing our home at 6110 Albatross Drive, New Bern. I know we bugged you with many questions, and you were very calming to us and helpful each and every time we contacted you. Thank you from the bottom of our hearts! We feel we have made a friend with you also!
Hugs, Paula and Steve Mink.

Jean and Woody Jerger

Our realtor was Margie Dunn. Margie made you feel that your were her only client. There is not a problem that she does not own, in fact she is working on the problem before she is even off of the phone with you … AND she is a SUPER negotiator. Margie has a keen eye for issues with a house even before inspection. We loved Margie as our realtor and she is our realtor for life! If you need a realtor to buy or sell, call her. She is worth every penny.

Nathan Kruse

  I am completely satisfied with my experience with Neuse Realty. They made it easy to rent out my house while I was thousands of miles away. Brittany and the Property Management team quickly listed the property for rent and found quality tenants with only a few phone calls, emails, and signatures required from me. They handled maintenance requests quickly so all I needed to do was to approve the estimates and pay for the work. All the financial transactions were clearly shown on the monthly owner’s statement which made my taxes easier.

A few months before the lease expired I let Neuse Realty know that I was interested in selling the house. They assigned Cody to represent me as the listing agent. Once again Neuse Realty made it easy for me, and using the same firm for property management and for listing for sale was super convenient. Cody had everything lined up to get the house on the market as soon as possible after the lease was up. Once the listing was live, we had a solid offer in about one day. Cody handled negotiating with the buyers, contracting out repairs, and handling all the paperwork. He even went above and beyond and did some minor repairs required for the appraisal. The first offer ended up closing right on schedule at a good price. Cody made it possible to sell the house while I was thousands of miles away. I appreciate his great work. Thanks Cody!

Jerry and Sue Wood

We met Kathy Sciorra on October 31, 2020 when she helped us view a property in Havelock. Kathy was very easy to work with. She was prompt and thorough with communications and retrieved any needed information in a timely manner. We would gladly work with Kathy again and would recommend her services and those of Neuse Realty to others. From start to finish, we worked with Kathy for 6 weeks. She steered us through our journey from offer to purchase to closing in an open and professional manner. We look forward to many happy times in our new river front property.
Thanks again for all of your help!
Jerry & Sue Wood

Ann Hughes Thomas

My favorite RE agents are Marcia Werneke and Joy Harsen. They are both excellent representatives of the company. They know the area. They are compassionate and understand how stressful buying and selling property can be. I have used Neuse Realty on several sales and one house that we purchased. I have confidence in their abilities and their drive! They always get back to us on what is going on with each property. We are very grateful to have them as our realtors! Sincerely, Marvin and Ann Thomas

8/25/2020

Michelle Cline

Brittany and Matt were great to work with. We were in immediate need of a rental and they went out of their way to help us find one. Both were easy to reach anytime we had a question or concern. I would not hesitate to use them again or suggest them to a friend . Thanks Matt and Brittany !
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